About the Position
REX is looking for a customer- and solutions-oriented, energetic, and well-spoken professional to join the Customer Experience Team. This individual will be the voice of REX with the goal of creating great customer experiences, starting from the moment a customer calls in, to getting a home listed on REX’s website, connecting buyers to their desired home, and working with internal stakeholders to get a home sold. Success will be measured based upon speed of response, pitches and showings scheduled, and customer satisfaction.
Responsibilities and Duties
With a deep understanding of the REX brand, the real estate transaction process, and the REX business model, the Customer Experience Rep will:
…all with the goal of converting and delighting REX buyers and sellers while exemplifying the REX brand through every interaction.
Qualifications and Skills
Our ideal candidate brings the following:
About REX - Real Estate Exchange, Inc.
REX is a well-funded, game-changing real estate technology startup located in Woodland Hills, CA. With the goal of improving the lives of homebuyers and sellers, REX created a digital platform and real estate service that eliminates traditional agent commissions, sells homes faster and shifts control away from agents over to those who matter most: consumers. Having proven the effectiveness of the REX model in 2015 and grown rapidly in 2016, REX is expanding nationwide in 2017.
As part of our social mission, REX sets aside a portion of all income from selling homes to fund homes for families in dire need. It is our mission to contribute one home for every 40 homes we sell. We’ve started in Sihakouville, Cambodia, where we partnered with World Housing and the Cambodian Children’s Fund to help homeless families get back on their feet.